Frequently Asked Questions

What do you buy?
 

We buy all types of gold, platinum, silver, diamond, vintage antique jewellery & fine watches. All broken bits of jewellery. Practically anything. If you are not sure about an item, just give us a call.
 

What if my gold isn't hallmarked?
 

That’s not a problem. We can test it for you.
 

What if I don’t know the weight of my item?
 

That’s not a problem, we will sort your items there and then, weigh them and give you the best possible price.
 

Do you buy silver?
 

Yes we buy all types of silver, anything from jewellery to tea sets, trays, candle sticks. If you're not sure about your items, just ring us.
 

I have a ring and it has a diamond in it? Is it worth more than scrap?
 

Yes if the diamond is over half a carat, usually we price items like this individually and are often worth far more than scrap. Just come in the shop and we will price it there and then for you.
 

Do I need identification when I sell to you?
 

Yes we need proof of identification with name and address on it. This can be:

  • Driving licence

  • Passport

  • ID card

  • Bill With Address On It

  • Benefit book

  • If you’re unsure just call 



How old do I need to be to sell to you?

 

You must be at least 25 years old to sell to us. If you are not of age, you need to bring someone who is old enough, with proof of their ID and Address to sell on your behalf.

I have a lot of broken gold jewellery bits. Is this ok?
 

Yes that’s fine; we have had rings that were run over by a car before, it doesn't matter if it's broken on squashed; if it's gold it is still worth money.
 

Do you offer the same price every day?
 

We work with the stock markets so that we can offer top prices all the time, gold, silver & platinum fluctuates all the time. So we up date our prices daily according to what the market is doing this is done daily.
 

I have a Rolex watch but i don't want to sell it for scrap value, do you pay market value?
 

Yes we have a watch specialist that deals just with watches alone, so we buy all types of fine watches and pay top market value on them, not scrap.

The Chapel Jewellers, 465 London Road, End of Queens Road, Heeley Bottom, Sheffield. S2 4HL

Tel: 0114 258 4448